Fountainhead
About Fountainhead                                        
Fountainhead commenced operations in 1995 with the belief that communication through experiences is extremely powerful and engaging. Just a few years later it was rated as one of the top 5 agencies in the country in the first industry report brought out by Ernst and Young. We are a leading experiential marketing agency in India with specialized business divisions in Events, Activation, MICE and Digital. Our corporate office is based in Mumbai with regional offices in Delhi & Bangalore.Our specialized teams work collaboratively in the fields of Business Development , Client Servicing, Production, Marketing, Concept and Finance. We have also expanded to our very own Music vertical- Oranjuice Entertainment, creating unique music properties and promoting international artists and touring stage productions. Company website: www.fhexperience.co

Position:Manager/Assistant Manager-Operations
Department:                                       
Activations
Location:                                       
Mumbai
Job Role:
1.Working on Briefs & Costings:
  • Receive the briefs from Head of Operations/ Project Head.
  • In certain cases, meet the Creative team & discuss the brief along with CS person.
  • Propose executable, innovative ideas & explore new technology for activities.
  • Approach vendors to obtain the bests costs.
  • Work on Costings as per the brief & elements of the design. Ensure that the Costing is cost effective & feasible.
  • Prepare a cost sheet & have it checked by the Reporting Manager.
  • Collaboration with other departments specially CS & Creative.
  • Maintaining Venue banks for various types of activities.
2. Activation Execution:
  • Effective planning & thinking on activities.
  • On the confirmation of an activity, conduct a recce if required.
  • Prepare the Operations Checklist to be sent to CS
  • All activity requirements are to be sent to the vendors for the various elements involved.
  • Ensure sufficient manpower for the activity i.e. Promoters.
  • Ownership for every logistical aspect of the activity.
  • Additional man power/ emcees and other deliverables are also to be kept ready.
  • Be present at the Set up and ensure that it commences as per schedule (mentioned on the Checklist).
  • Ensure that on site quality is delivered as promised by Client Service.
  • After the activity, ensure that the dismantle begins and ends as per schedule.
  • Taking initiative to close all costs at the end of the activity
  • Preparing the Payment Advice to send to CS.
  • Sending the Client Feedback form to CS.
3. Vendor Management:
  • Sourcing vendors
  • Getting competitive quotes from vendors while working on a costing
  • Vendor Contracts & Agreements
  • Finalizing the cost of materials & resources with the vendors
  • Co-ordination on material delivery on time with vendors
  • Negotiating with vendors, other agencies on cost reduction and availability of resources prior to the activity
  • Escalations (Vendors)
  • Maintaining products records and database & resource availability from various vendors periodically
4. Compliance with Commercial & Internal procedures:
  • Filling in the Post activity Report post closure
  • Adhere to internal processes
  • Arrangement of advances through the Commercial dept. for payment to vendors, agencies, etc.& Work with advances as per advance policy of the Company
  • Ensure all Weekly Reports are sent to Head of Department
  • Maintaining records and database on products & resource availability from various vendors periodically
5. Vendor Management:
  • Finalizing the cost of materials & resources with the vendors
  • Co-ordination on material delivery on time with vendors, third party
  • Negotiating with vendors, other agencies on cost reduction and availability of resources prior to the activity
  • Arrangement of payments to vendors, other agencies after the activity
  • Sourcing vendors
  • Ensure to negotiate sufficient credit time from vendors
Key requirements:
1. Graduate (MBA preferred) with experience of 5+ years for Manager & 3+ yrs for Assistant Manager in Operations with focus on the Activations/ promotions segment & school contact programs.
2. Good understanding of materials, fabrication knowledge, fair knowledge of the market.
3. Strong hold over vendor management.
4. Proven ability to build relationships at senior levels.
5. Proven ability to build relationships at senior levels.
Reporting Structure:
MumbaiPosition reports to the Head of activations Operations

Position:Group Account Manager/ Associate Account Manager - Client Servicing
Department:                                       
Activations
Location:                                       
Mumbai
Job Role:
1.Client servicing & Business Development:
  • Responsible for individual targets by way of servicing activations needs of the existing clients & up selling to them. The role will also involve some amount of Business development through pro active pitching.
  • Ensure seamless client interfacing and project management, with a focus on timely completion of interim and major deadlines.
  • Contribute to the analytical and creative thought process in new business development pitches and ongoing projects. Work with Business development team for the same.
  • Meeting up with clients to get a brief on their brand presence & need for consumer connect.
  • Researching on the brand to get information on brand essence, competition, past consumer connect programs etc.
  • Presentation of the brief to the concept team, work with creative team for ideation & conceptualizing.
  • Presentation of the idea to the client so as to communicate the idea in an effective manner.
  • Interact with Operations team to ensure effective execution of the activation.
  • Allocate briefs to team members, Lead & guide the team for effective planning & execution, brand understanding & ideation.
  • Holding periodic team meetings to update/review on the team targets achieved & address pending issues.
  • Assigning KRAs & making sure team member understand the job description well.
  • Identifying training & development needs of the team & ensuring same is met in co ordination with HR
  • Providing orientation to new joinees in team & on the job training.
  • Evaluation of performance for team member’s growth.
  • Identifying manpower needs for the team & working in synergy with HR to hire the right talent.
Key requirements:
1. Graduate (MBA preferred) with experience of 3+ years for Associate Account Manager & 5+ yrs for Grp Account Manager in client servicing with focus on the Activations/ promotions segment & school contact programs..
2. Proven ability to build relationships at senior levels.
3. Good client contacts in corporate sector
4. Strong presentation skills
5. Creative and structured approach to concept selling and client relationship management.
Reporting Structure:
Position reports to Account Director-CS (Activations)

Position:Account Director/Group Account Director-Client Servicing
Department:                                       
Activations
Location:                                       
Mumbai
Job Role:
1.Working on Briefs & Costings:
  • Receive the briefs from Head of Operations/ Project Head.
  • In certain cases, meet the Creative team & discuss the brief along with CS person.
  • Propose executable, innovative ideas & explore new technology for activities.
  • Approach vendors to obtain the bests costs.
  • Work on Costings as per the brief & elements of the design. Ensure that the Costing is cost effective & feasible.
  • Prepare a cost sheet & have it checked by the Reporting Manager.
  • Collaboration with other departments specially CS & Creative.
  • Maintaining Venue banks for various types of activities.
2. Activation Execution:
  • Effective planning & thinking on activities.
  • On the confirmation of an activity, conduct a recce if required.
  • Prepare the Operations Checklist to be sent to CS
  • All activity requirements are to be sent to the vendors for the various elements involved.
  • Ensure sufficient manpower for the activity i.e. Promoters.
  • Ownership for every logistical aspect of the activity.
  • Additional man power/ emcees and other deliverables are also to be kept ready.
  • Be present at the Set up and ensure that it commences as per schedule (mentioned on the Checklist).
  • Ensure that on site quality is delivered as promised by Client Service.
  • After the activity, ensure that the dismantle begins and ends as per schedule.
  • Taking initiative to close all costs at the end of the activity
  • Preparing the Payment Advice to send to CS.
  • Sending the Client Feedback form to CS.
3. Vendor Management:
  • Sourcing vendors
  • Getting competitive quotes from vendors while working on a costing
  • Vendor Contracts & Agreements
  • Finalizing the cost of materials & resources with the vendors
  • Co-ordination on material delivery on time with vendors
  • Negotiating with vendors, other agencies on cost reduction and availability of resources prior to the activity
  • Escalations (Vendors)
  • Maintaining products records and database & resource availability from various vendors periodically
4. Compliance with Commercial & Internal procedures:
  • Filling in the Post activity Report post closure
  • Adhere to internal processes
  • Arrangement of advances through the Commercial dept. for payment to vendors, agencies, etc.& Work with advances as per advance policy of the Company
  • Ensure all Weekly Reports are sent to Head of Department
  • Maintaining records and database on products & resource availability from various vendors periodically
5. Vendor Management:
  • Finalizing the cost of materials & resources with the vendors
  • Co-ordination on material delivery on time with vendors, third party
  • Negotiating with vendors, other agencies on cost reduction and availability of resources prior to the activity
  • Arrangement of payments to vendors, other agencies after the activity
  • Sourcing vendors
  • Ensure to negotiate sufficient credit time from vendors
Key requirements:
1. Graduate (MBA preferred) with experience of 7+ years for Account Director & 10+ yrs for Grp Account Director in client servicing with focus on the Activations/ promotions segment & school contact programs.
2. Proven ability to build relationships at senior levels.
3. Good client contacts in corporate sector
4. Strong presentation skills
5. Creative and structured approach to concept selling and client relationship management.
Reporting Structure:
Position reports to Head-CS & Operations (Activations)
Will have 2-3 people reporting to this position
CTC
Salary would depend on relevant years of experience, qualifications & Current salary.
Contact Details:
If the profile suits you, pls send resume at olivetree.hrconsulting@gmail.com.